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Shipping&Delivery

Shipping Info
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 7-17 business days from the date that it is placed.

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 4-7 working days for us to process your order. Please note that this does not include holidays and weekends.

Shipping

We will deliver it by our shipping methodSagawa Kyubin) to Japan and it's very safe and just need to wait about 4-5 days you can get your doll. (Only for Japanese Buyer)

Your Dolls are shipped directly from China, in a large unmarked box via DHL or FedEx at our discretion. A signature is required for delivery.

Shipping time is generally 7 days but will vary depending on location, weather conditions, etc.
On a rare occasion, an unavoidable delay may occur during the production of your doll. In these rare instances, we will notify you via email.


DUE TO THE IMPORT LAWS AND WE CAN NOT DELIVER TO THE FOLLOWING DESTINATIONS.
WE DO NOT SHIP TO ISLAMIC COUNTRIES,INDIA,INDONESIA,MALAYSIA,MEXICO,AFRICE AND BRAZIL.
WE DO NOT SHIP DOLLS UNDER 125CM TO THE UNITED KINGDOM OR NORWAY.


NOTE: Pls contact us within 4 weeks of shipment if the doll does not arrive in time and our serviceman will get back to you within 24 hours. Note that overdue requests may not be accepted.

Delivery
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